A problem with my PC

[yasuhito]

i am new here i just found this site and thought that maybe someone could help me here

ok here is my problem my windows explorer is having problems and crashing and not coming back up this happens at lest 3-4 times a day witch just leaves a blank screen with just my background showing ans no task bar or start menu so i have to hold the power button for about 5 seconds to turn it off then restart it then it is fine till the next time

now for the next thing

i can be siting here using my pc just fine the all of a sudden it gos to a all blue screen that says

A problem has been detected and windows has been shut down to prevent damage to your computer

IRQL_NOT_LESS_OR_EQUAL

If problem continues disable or remove newly installed hardware or software .
Dis able BIOS memory options such as caching or shadowing [ i have not added anything or remover anything]


Tech Info
***Stop:0X0000000A (i lost the rest of this number)

Beginning dump of physical memory
Dump complete

and it stays on this screen until i turn the pc off it shuts down in 1 second ass soon as i hit the power button

I don't know what the heck is going dose any one here have any ideas?

edit: oops i better mention that my pc is a Compaq Presario S6010V
with windows XP/sp2

[Scott]

Have you installed any new devices on your system lately? Either that, or perhaps an updated device driver might be causing this. The other possibility is that you have a virus that may have replaced a device driver DLL.

If you have installed any new devices on the computer since these problems began, try going to the manufacurer's website and download and install the latest and greatest device driver.

Next, get a virus scanner, and do a complete scan on your system.

If none of that helps, you may need to reinstall Windows XP, or do a restore to a "last known good" image, but be careful with that, you can lose things.

The last resort is the Windows XP reinstall. I would get another hard drive, or possibly a USB or FireWire external drive, and backup the entire system to that drive. Then reinstall Windows XP, patch it up, then install a virus scanner, then reinstall all the apps, then restore your data files from the backup drive.

Please let us know how it goes, and feel free to come back with more questions!

[yasuhito]

i have not installed any thing and the virus scan came back clean :confused: :confused: so i don't know ill get some dvd's and pull all my saved stuff off and reinstall xp :( if it works i'll let you know

[SilentKnight]

BSOD. Here a link that may be of some benefit.

http://www.microsoft.com/technet/archive/winntas/tips/techrep/bsod.mspx?mfr=true

Sounds to me if this keeps happening you have want to go ahead and reinstall your OS from scratch. Just start over.

[ericc2000]

Check this link out:

http://www.tweaksforgeeks.com/IRQL_NOT_LESS_OR_EQUAL.html

[DIY Guy]

One thing to try is boot into safe mode and operate the PC from there for a while to see if the problem still occurs. If not, then you can be faiirly sure you have ruled out a hardware issue. However, sometimes issues only occur when the PC heats up, receives vibration or gets bumped etc. So test it for a fair amount of time.

You have also proven that you have a working OS at that level and so the problem could be a program you are running, malware or some other possibilities. So next, boot into regular mode, but start no programs. Let the PC run by itself for an hour and check whether any problems have cropped up. If so, then malware or a program that automatically starts at boot is a good suspect for causing the problem.