GE washer

[logan671]

My washer won't spin or agitate. I am having trouble getting the agitater out. I know it comes out, I've had it out to replace a round part that the teeth were worn off about two years ago. I just can't remember how I did it. Also, the front of the washer should just pop off if I raise the top up? Right? I hope someone can help me, my husband is in the hospital for surgery. Great time for this to happen, huh. Thank you.

[richapplyguy]

To pop off the front panel, push in a putty knife at the clips near each side of the top and pop off. Select spin and tell us what happens, you might just need a new belt.
Use a rope around the bottom of the agitator, and a 2x4 on the top to pry off the agitator.

[logan671]

I got the front panel off. The belt looks fine, the motor should run when water is draining, shouldn't it? It isn't.

[richapplyguy]

Is the washer full of water?

[logan671]

No. The water drains fine, it just doesn't spin or agitate. I still can't get the agitater off. It runs through all the cycles.

[richapplyguy]

You probably have an open motor thermal cutout, will need a meter to confirm.

[logan671]

That sounds really involved, I don't do motors. My husband came home today from major surgery and my son in-laws are not handymen in the least. Looks like I'll be looking for a new washer. I was hoping for an easy fix, thanks for your kind replies.