I have a GE Profile refrigerator with a dispenser on the front that provides filtered water, ice, or crushed ice. I noticed several days ago that the pressure for the filtered water seemed lower than usual. Then it slowed to a trickle a couple of days ago, and now it's totally off.

When I push the lever, I hear a motor running, but no water comes out, even after several seconds. However, the ice maker seems to be fine. I replaced the internal water filter with the bypass plug, and that made no difference. Could this be a clog in the line between the filter and the dispenser?

This is getting frustrating, as it's the second time it's happened. First time was a $180 repair bill, and I don't want to go that route again.

I'm frustrated and thirsty now...

That was a good start with the water filter, that is the first thing I would have checked.

Next up, it could be a blockage in the water line. Since your icemaker is working, we know water is getting to the fridge. However, I think it is more likely to be a problem with your water inlet valve. It has two valves, one for the icemaker and one for the water. I suspect that it either isn't getting a signal or the valve has failed.

Take a look at our article on how to test the water inlet valve.
How To Test the Water Inlet Valve

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I have the same exact problem like Sean's.
Sean, if you're reading this, have you found a better solution since your lastest posting??

Thank you a lot.

-Arthur

I know this thread was a long time ago. I just searched to see if there was any history for my water dispenser problem. I have the GE GSS25WGPC CC side-by-side with a chilled water/ice dispenser.
After about ten months, the water dispenser stopped. I found a 5/16" coupling below the freezer door. Following the instructions on a tab attached to the hose, I separated the hose from the coupling. I then actuated the water cradle. Water gushed out of the tubing. The dispenser side of the dual water valve is ok.
I snaked a wire into the hose toward the dispenser until it stopped. I withdrew the wire then measured the length. The hose had a blockage at the lower left edge of the dispenser opening. I didn't know if there was a check valve in the hose. Since it was still in warranty (2 months to go), I called service.
I didn't say anything about what I did to the tech. He concluded that the hose was frozen (there is no check valve or anything else in the line between the coupling and the dispenser). According to him my options were to replace the door (he actually said that) or shut down the frig and let it defrost. I fabricated a double layer cardboard cover for the freezer compartment. I removed the light bulb then covered the opening. In about 60 minutes the dispenser started working again. I have had the frig since 12/03. It just froze up for the sixth time today (3/20/07). GE has offered no help or acknowledging that the frig has an insulation problem.

OH so I am not the only one!!!! I have had this fridge for about 4 years and have had nothing but trouble with it. I too have had the frozen water line and while it was in warranty GE stated that it was fine. Go figure. I also have had freezing inside the fridge, top shelf as well as the drawers even though the settings are on the warmest settings, guess what, no problem again per GE !!ANyway, be careful, I came downstairs a few months ago to find that the filter inside had frozen and cracked and flooded my kitchen. OMG it was crazy, I do not have the $$$ to get a new fridge non did have the funds to contact my homeowners ins for the carpet fridge ect... deductable!!!!!! Now I have to buy Ice and fill the ice container inside bacause I had to turn off the water to stop the spraying inside from the filter. I have not contacted anyone to repair as it will cost an arm and a leg... if you or anyone else knows what I can do to fix this without going bankrupt in the process.....HELP!!!!

No need to check the valve, take out the freezer door, or disconnect the waterline. Just follow FJLABARBERA's great solution to this annoying problem with the GE fridge My waterline defrosted in less than 30 minutes following the defrosting trick with the temporary cardboard cover. Instead of unscrewing the lightbulb you can also tape the door sensor at the top of the fridge so that it thinks the door is closed when it is in fact open. Thanks FJLABARBERA!

I have now filled the door-racks with boxed items and coffee as i think these may provide some additional insulation and will prevent the line from re-freezing again. We'll see if that will do the trick.

Both of these ideas were effective to my problem. However disconnecting the line below the door is the quickest way to isolate were the problem is. If you got water to the bottom of the door then it is most likely a frozen line in the dr. . I used a hair dryer to the inside of the door to speed the process and a soft very flexable wire to help push the ice block thru. (about 15 min. after all prep completed.) I suspect that the real problem is some how water and ice buildup around the line inside the door since the problem shows up after time then becomes more frequent. I am gone to let door stand open for a while longer, if I end up with water at bottom of door dripping , this will be confirmed. A solution that I read on another site that could be done after the fix to maintain the problem seems like an easy solution to keep the problem to a min. effort. It was sugested to push the smallest dia. of weed wacker line long enough to reach the point that the freeze occours , letting it hang out of the dispenser tube enough that you can pull it out with the ice plug attached then slide it back in place after you flushed the line. I am now dispensing water again thanks to the above help!!

This problem can be fixed by pulling the dispenser assembly out, repositioning the water line and adding insulation up by the inner panel.
Also, check your back wall freezer temperatures and with the freezer control raise the temperature till the problem goes away. Also, check to make sure there is no partial ice jam to the fridge section making the freezer too cold.

OK, got a GE side by side back in July 2004. No problems up until a month or two ago. Water dispenser line froze (after much pulling apart, checking solenoids etc.), fixed with 'thawing' the door. Recent 'fixes' have been to insert a multistranded coper wire to the point of the freeze to conduct heat to this point. Seems to work, but these 'lousy' plug and play water fittings aren't up to the 60psi line pressure afforded a frozen connection. Already replaced one water dispenser solenoid as the fitting (only) failed once so far!

Turned freezer down (up...) as far as I dare (using thermometer), but water line still occasionally freezing.

Talking about the door to add insulation etc....... Fairly mechanically inclined, but this seems to be a miserable task that will likely end in replacement of the entire door (based on seeming damage required to get it apart). Any thoughts???

Welcome to the club. I had the GE repair service "fix" my frozen water dispenser problem to the tune of $ 216.00. $79 for a house call, $63.00 for the part and $105 for "labor".

It took him 20 minutes to install the part. It is a heat tape that attaches to the inner edge of the dispenser just under the spout. It has a plug that goes into the switch card for water/cubes/crushed. Part #WR49X101173 - you'll find it on-line for $42 at any appliance repair site.

Remove the square plastic cover ( pops off with a screw driver), undo the four screws on the inner panel and swing out the switchplate. The part has sticky stuff on it so just press it into the U shape under the nozzle. Pug it into the circuit board and reassemble. Your done.

I've called and written to GE and their response has been "we have no recalls on that model, have a nice day". If anyone has any other places that I can "bad mouth" GE just let me know.